You can choose between several payment options, all of which are guaranteed according to the highest security standards:
- With a Credit Card
- With PayPal
- instant bank transfer - My bank
Do not forget to read our Terms and Conditions of Sale.
Using your credit card
When making the payment for your order by credit card, you will be directly forwarded to a secure page (SSL) of the Bank responsible for completing the transaction (payment gateway website). On this page, you can enter all your credit card details with total peace of mind.
If the payment is successful, you will receive instant confirmation and the only thing the bank sends us is a receipt number. The online transaction is completely secure due to the fact that nobody apart from the bank in charge of the transaction will have knowledge of your Credit Card codes.
The following credit cards are accepted:
- American Express for euro transactions
We also accept all rechargeable credit cards, provided they are associated with an international network (e.g. Visa or Mastercard).
At the time the order is made, the card issuing Bank will only "hold" the amount relating to the Purchase ("Authorization hold"). It means that the funds are only deducted from your Credit Card's limit but are still not transferred to us. The total amount that you have to pay in relation to the purchase order, will be effectively charged on the your credit card, only the day after the dispatch, even if partial, of the products purchased.
However, in the event that dispatch take place following the Authorisation expiring date (i.e. for "On-Demand" products or reservations of New Stock, etc.), we reserve the right to charge the amount prior the shipment, in order to prevent such expiry.
In certain cases, our Customer Service department may contact you to request further information intended to determine the legal owner of the credit card. In this case, the shipping times shall be deemed to commence from the time that these checks are completed.
On your credit card statement, will be shown "Ecommerce Outsourcing S.r.l." store.
Any time a contract is terminated and the order subsequently cancelled, prior the amount has been effectively charged on your credit card, we will request to the Bank the release of the amount "held". The release time will depend exclusively on your credit card issuer and, for certain cards, may reach its natural expiry deadline (which is generally 24 days from Authorization date).
Using your PayPal account
If you already are a PayPal account holder and choose to pay using this payment method, after submitting your order you will be forwarded to the PayPal checkout page (safe and secure transaction SSL) where all you need to do is enter your login credentials that you chose when signing up to PayPal.
If the payment is successful, Paypal shall immediately charge the amount for the purchase made to your account, while sending us a confirmation for your order at the same time.
At no time during the purchase process, we will be able to know any information related to your credit card or to the other payment methods chosen by you in your PayPal wallet. The data will not be accessible by us or third parties neither at the time of placing the order, nor afterwards.
In certain cases, our Customer Service department may contact you to request further information intended to determine the legal ownership of the Paypal account. In this case, the shipping times shall be deemed to commence from the time that these checks are completed.
Any time a contract is terminated and the order subsequently cancelled, the amount related to the purchase made will automatically be credited back to your PayPal account. The methods of chargeback on the payment instrument linked to your PayPal account depend exclusively on PayPal.
If you wish to use this payment method but you do not have a PayPal Account, visit www.paypal.com webpage.